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Serious problem.

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Serious problem. Empty Serious problem.

Post by Necro Wed Jun 09, 2010 11:45 am

Don't ask me why, but when I started my computer today in the evening the Steam.exe requested my password which I have forgotten. I have tried more than 20 passwords and no one of them works.
No idea about the password or secret answer so my problem is big enough to ask you some help about how can I get my password or the secret answer.
I have 'remember password in this computer' thing and that's why I never use my password because I always connect in the same computer. Don't wonder if I have connected in another computer because the answer is no.
This is too strange because since I have my steam account it has never requested the password if I have that thing activated...

Could someone help me please??
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Post by Mizurri Wed Jun 09, 2010 11:47 am

Do the `forgot password` thingy.

let them mail you the pass.

uhm, if you buyd cs in store, re insert the code you have in cd box..

gl
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Post by Necro Wed Jun 09, 2010 11:49 am

Faatzor wrote:Do the `forgot password` thingy.
I already did it and they sent me a code. But if I want to be able to change my password I have to remember my secret answer which I cannot remember...
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Post by kami (GER] Wed Jun 09, 2010 12:21 pm

i forgot my pw once. but anyhow i could get it back without the secret answere... try it with ur cd key and get help of the steamsupport
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Post by hazik666 Wed Jun 09, 2010 12:22 pm

There is only 1 way, Valve and Steam will not give you your account back if you dont know the secret question answer or your password so your screwed with the email, Unless ofcourse you remember it. But this is the only way to get it back: You have to through valve, If you bought CS on steam you have to give them your credit card details, If you bought it from a shop you need to give them the serial code in the case. But you have to contact directly to Steam or Valve which is hard. Or you could just set up a new account and add everyone again and get member on that.
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Post by kami (GER] Wed Jun 09, 2010 12:26 pm

i ust got a new password when i asked for it. everything i told them was my acc name, email, and sent them a picture of cd key
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Post by Necro Wed Jun 09, 2010 12:32 pm

I bought CS in a store so I have the CD-Key, I will contact Steam.
Meanwhile, I will try to remember the damn password.
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Post by pn Wed Jun 09, 2010 12:32 pm

go to steam support, take a picture of the srial keys and email them requesting your password
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Post by Necro Wed Jun 09, 2010 2:15 pm

I've been thinking and I need your opinions.
Shall I contact Steam and tell them that someone changed my secret question or I got hacked or something like that??
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Post by Chillz Wed Jun 09, 2010 2:16 pm

No.. just tell em the truth..i would atleast :p
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Post by hazik666 Wed Jun 09, 2010 2:20 pm

Truth else they suspect your a hacker.
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Post by Necro Wed Jun 09, 2010 2:21 pm

Enough.. I'm gonna make the photo and request what is mine XD
Thank you guys Wink
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Post by Marksel Wed Jun 09, 2010 2:52 pm

Necro wrote:I've been thinking and I need your opinions.
Shall I contact Steam and tell them that someone changed my secret question or I got hacked or something like that??

Do you really think they will not check wether ur pass or sercret question actually was changed recently?
They will think you are trying to hack the steam acc with that once they find out that it wasn't.
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Post by Necro Wed Jun 09, 2010 3:18 pm

Marksel wrote:
Necro wrote:I've been thinking and I need your opinions.
Shall I contact Steam and tell them that someone changed my secret question or I got hacked or something like that??

Do you really think they will not check wether ur pass or sercret question actually was changed recently?
They will think you are trying to hack the steam acc with that once they find out that it wasn't.

Yes, a bad mistake of mine...
I sent what they need to request a new password. I wish get an answer soon
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Post by Linux Wed Jun 09, 2010 4:49 pm

Ask Mr. Mackey to hack your steam user Very Happy
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Post by Nexter Thu Jun 10, 2010 12:14 am

Linux wrote:Ask Mr. Mackey to hack your steam user Very Happy

+1 Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven

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Post by xReii Thu Jun 10, 2010 5:29 am

Nexter wrote:
Linux wrote:Ask Mr. Mackey to hack your steam user Very Happy

+1 Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven Like a Star @ heaven

http://neondragon.forumotion.co.uk/news-f1/nd-forum-rules-t2670.htm

+2
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Post by Necro Thu Jun 10, 2010 9:48 am

My problem has been solved by Steam Support fast and I am grateful for that.
This topic can be closed and trashed.
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Post by xReii Thu Jun 10, 2010 6:01 pm

Glad everything went out well with this. Could be very annoying losing an steam account, can't imagin if i lost mine how it would be.
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Post by Necro Fri Jun 11, 2010 11:53 am

xReii wrote:Glad everything went out well with this. Could be very annoying losing an steam account, can't imagin if i lost mine how it would be.

Yes, it would be. All the money you spent for your games would be wasted.
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Post by kami (GER] Fri Jun 11, 2010 1:22 pm

see it works, just use the support systems ;D
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Post by Spx. Fri Jun 11, 2010 1:57 pm

Closed, on request.

- Problem has been solved.

P.S: Necro, this should've been posted in the "divers" section Wink
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